Have a question or want to find out more about Istanbul Tourist Pass®? Browse the list below to find answers to common questions. If you can't find what you're looking for, feel free to get in touch!
Explore the magic of Istanbul with the Istanbul Tourist Pass®️. Learn how to make the most of your trip, find answers to common questions, and dive into the wonders of this enchanting city. Watch our Istanbul video guide below and start planning your adventure today!
As infrastructure, we work with the international payment giant Stripe. Online payments are made safe & secure. You can purchase with world-class payment instruments such as Visa, Mastercard, Amex, PayPal, Apple Pay and GPay.
Your online purchases via www.istanbultouristpass.com are always safe. Our system does not record your credit card information after the transaction. Under confidentiality conditions, our customers' personal information cannot be accessed by others.
All information about your pass is instantly sent to the email address you shared when purchasing. You will receive your pass ID, access links by email, and all the information necessary to manage your pass.
Istanbul Tourist Pass® is a digital travel pass that helps you quickly get the most out of your Istanbul trip. Istanbul Tourist Pass® offers seven-day validity options: 1, 2, 3, 4, 5, 7, and 10 days.
With the Istanbul Tourist Pass®, you can visit more than 100+ attractions in Istanbul. You can save a vast amount of time and money without waiting in long queues or paying fees at the entrances of the museums or for other facilities and activities. You can buy the Istanbul Tourist Pass®️ for 1, 2, 3, 4, 5, 7, or 10 days. So many attractions are available with Istanbul Tourist Pass®️ , such as Topkapi Palace, Basilica Cistern, Dolmabahçe Palace, Sapanca Lake daily tour, Dinner on the Bosphorus, Istanbul Airport Shuttle, etc. included in the pass. More details and updated attractions available with the pass can be found on the website.
Istanbul Tourist Pass® is a very popular digital pass covering Istanbul's top tourist attractions. It helps you save over 70% while giving you access to over 100 of the city's top attractions. It is the best and cheapest way to discover Istanbul. With the Istanbul Tourist Pass®, you can visit the city's best museums, historical sites, and hidden gems while saving money for future trips. Your completely digital pass saves your trip from time and long ticket queues. Your digital pass comes with a comprehensive Istanbul digital guide where you can find all the information about places to visit and the best way to explore the city. Customer Support is one of the most important benefits to our guests. Our team is always ready to assist you.
With Istanbul Tourist Pass®, you can access 100+ top attractions by enjoying skip-the-line instant QR ticketing technology. Skip the long ticket lines, discover the landmarks at your own pace, get specially curated audio guides, and get exclusive discounts on the best services. One of the best benefits is the professional and friendly Customer Support team ready to help you on your journey.
You can save up to 70% with Istanbul Tourist Pass®. Buying tickets separately always costs much more; you can calculate this yourself! This also depends on your time in Istanbul and your preferred tourist attractions. Even visiting the main attractions will save you money. Otherwise, you may have to spend time in long ticket queues. Our pass-holder guests always feel more comfortable, convenient, safe, and profitable with their passes when they come to this city for the first time. Your passes allow you to choose experiences that suit your interests from over 100 attractions.
Yes, there is. If you purchase in advance, you can plan your trip and make the necessary reservations for the places to visit. If you buy at the last minute, you can still plan. Our support team is ready to assist you with your visit plans via WhatsApp.
From our All-Inclusive Passes that include 100+ attractions, seven and 10-day Tourist Passes are the best way to save. Of course, if you stay in Istanbul for that many days. For the best savings, choose the same day you stay in Istanbul. We recommend buying a 3-day pass if you wait for three days, a 5-day pass if you stay for five days, and a 7-day pass if you stay for seven days. You can check the prices page for all prices. Having a pass will permanently save you money regardless of your day or pass.
For Istanbul Tourist Pass®️ guests, we offer a comprehensive guide with free digital access, full of essential information about Istanbul, such as city life, transportation, food, things to do, and the most popular district, which they can access with their Pass IDs.
Very easy! First, purchase your Istanbul Tourist Pass®️ online on our website. Download the Istanbul Tourist Pass®️ app and log in. Determine the attractions you want. Show your QR code or Pass ID to our guides or entrance officials at the entrances. Enjoy Istanbul.
The Pass has a one-visit limit for each attraction. However, you are free to visit multiple attractions on the same day, as there is no restriction on the number of attractions you can explore in a single day.
If you lose your confirmation email and need to access your pass account, please don’t worry. You can quickly regain access by contacting us via email or WhatsApp. Contact us through any of these channels, and our team will help you access your account details.
There is no need to worry if you encounter an attraction temporarily closed or unavailable during your visit. We have many alternatives for almost every tourist attraction.
We hope you will not encounter any problems, but if you have trouble using your pass at an event, please do not hesitate to contact our Customer Service team. We will be happy to assist you.
We hope you will not encounter any problems, but if you have trouble using your pass at an event, please do not hesitate to contact our Customer Service team. We will be happy to assist you.
No, this will not cause a problem; you can easily change the dates. For learning more about the date change, please check out the Terms & Conditions.
Visit our website's Attractions page to find out the opening hours of tourist attractions. If you are using our mobile application, you can also access this information from the Places to Visit section via Manage My Pass.
You can easily access the list of included tourist attractions by accessing Manage My Pass on our website or through our Istanbul Tourist Pass® application. This section will provide you with up-to-date information about the attractions covered by your pass.
Unfortunately, if you arrive late for the tour, you will not be able to join the guided tour. But you do not need to worry. You can check the timing of the next tour and plan to join that instead.
All of the most popular attractions a tourist in Istanbul must see and experience are included in the pass. See What's Included? on our website for detailed information about the opportunities offered. You can visit the section. The Attractions category provides a comprehensive overview of all the amenities and services your pass covers.
Tips are not included in the cost of services, and although tipping is not required, it is greatly appreciated. If you found the guides' service enjoyable and useful and would like to express your appreciation, of course, you can make a gesture to your guide by giving a tip.
The tour guides carry a white flag or umbrella with the Istanbul Tourist Pass®️ logo. We recommend you arrive at the designated meeting point 15-20 minutes before your tour's scheduled start time.
You can check the meeting points for guided tours on our website and through the application. All details and map links have been shared in detail. You can also consult our customer support team whenever you need to. For your convenience, our private meeting points can be easily recognized by a white flag or umbrella with the logo of our Istanbul Tourist Pass® mobile application. This provides a seamless and recognizable meeting point for all participants. We have also offered a timetable on our mobile app and website, allowing you to access the schedule of your upcoming events easily.
If you want to visit a museum, you can obtain your QR code for the museum entrance from Manage My Pass. All your museum visits, with or without a guide, allow you to skip the queues. We also offer you an audio guide for each museum that will be included in your pass. You can freely plan your experience yourself.
Some, but not all, of our attractions require reservations. Some tours and attractions have this requirement due to capacity limitations, scheduling restrictions, or other factors. To make or cancel a reservation, please review our Istanbul Tourist Pass® mobile app, and pass management feature or the details provided for each event. It is important to note that making a reservation does not activate your pass; this way, you can secure your place for the selected activity or visit.
To use Pass effectively, you need to follow these steps:
Make Reservations: Before your visit, make reservations for attractions or experiences that require reservations.
Walk-in Attraction: Show your pass ID/QR at the ticket office for attractions where reservations are unnecessary.
Check Mobile App: Download our mobile app and keep your pass information handy for quick and easy access.
Manage My Pass: You can use the mobile app or visit our website to manage your pass, including viewing usage history and remaining attractions.
Individual Event Details for More: For specific details on each event, including hours of operation and additional information, see separate event details on our website or mobile app.
Of course, this is also possible. You may come to Istanbul frequently and are considering a visit you have not experienced before. It is also possible to take the attractions we offer individually. However, you will be much more advantageous if you choose a pass that suits your needs.
Unfortunately, if there is only one adult in the pass, the system will not allow you to share your pass with another person or use it for a group visit. Each pass is for individual use only. You need to purchase the pass by choosing how many adults and children will be in it.
You can download the Istanbul Tourist Pass® Application from the Google Play Store or Apple Store. Click on Manage My Pass now and enter your Tourist Pass ID. You can view all tourist attractions and make your reservations easily via Manage My Pass.
Do not worry. Please contact our customer support team. We may send your confirmation email back to your email address.
In the confirmation email, you view your Pass ID for a link to access the Tourist Pass customer panel where you can view your Pass ID. You must make a reservation through Manage My Pass for attractions requiring reservations.
No, you don't need to print it at all. Your Manage My Pass page, which you log in with your Istanbul Tourist Pass ID, will be sufficient to manage your pass. If you do not have an internet connection, you can take a screenshot or printout of your Tourist Pass.
Istanbul Tourist Pass® is digital; you can purchase it online anytime and anywhere.
As infrastructure, we work with the international payment giant Stripe. Online payments are made safe & secure. You can purchase with world-class payment instruments such as Visa, Mastercard, Amex, PayPal, Apple Pay and GPay.
Your online purchases via www.istanbultouristpass.com are always safe. Our system does not record your credit card information after the transaction. Under confidentiality conditions, our customers' personal information cannot be accessed by others.
All information about your pass is instantly sent to the email address you shared when purchasing. You will receive your pass ID, access links by email, and all the information necessary to manage your pass.
Istanbul Tourist Pass® counts calendar days. Calendar days do not count as 24-hour passes per day. For example, If you have a 4-day pass and activate it on Tuesday, it will expire at 23:59 on Friday. The pass can only be used on consecutive days.
Istanbul Tourist Pass® has 1, 2, 3, 4, 5, 7, and 10-day usage options. You start your Pass with your first activation in your Istanbul Tourist Pass® customer panel, and you can use it between the dates you selected and purchased.
Yes, they are. If you have a 4-day pass and activate it on the 15th of the month, you can use your Pass on the 15th, 16th, 17th, and 18th days of the month. Your pass will expire at 23:59 on the 18th.
You can purchase your pass from our website or mobile application. Buying through our website will ensure you get the best prices.
Extend your Istanbul Tourist Pass® by paying the price difference for the days you want & service fees to move to the next level. There are 1, 2, 3, 4, 5, 7, and 10-day options. Istanbul Tourist Pass®️ offers flexibility to fit your travel needs. Contact our Customer Support team to learn more about the process.
If you have questions during the Istanbul Tourist Pass® purchasing process, you can contact us via WhatsApp support line, online chat, or email regarding your request.
Yes, you can buy Istanbul Tourist Pass® as a gift for your loved ones. You can purchase the pass using the primary traveler's name and email address. However, using the relevant contact information, you can buy passes for your family and friends. Please note that changing the registered username or email address after purchase is impossible.
The pass will be activated from midnight on the selected start date and will remain valid for consecutive days, depending on your purchase. For example, if you purchase a 3-day Pass and activate it at midnight on February 25, it will remain valid until February 27 at 23:59.
If the number of days selected for your pass needs to be increased, you can upgrade pass verification by paying the difference & service fees for the next available day. Our Customer Support team is dedicated to providing you with the best deal for your upgrade. Feel free to contact us for help.
Yes, you must purchase a pass for children over 4 years old. However, children under five generally do not need a pass. It is often more cost-effective for younger children to pay for each activity individually. So, if your child is under 4, you don't need a pass, and paying for each activity is often cheaper.
We recommend that you always have your ID with you. You may be asked for a child ID to visit with a child card, and some attractions may also check adult identification.
The prices of Istanbul Tourist Passes vary depending on their scope, content, duration, and whether they are adults or children. Longer transit time always means more savings. Please click to review alternative pass options and prices.
Since your purchase is online, you can receive your digital pass in less than a minute after you decide. You can start using your pass immediately after your purchase.
Yes, you can get it whenever and wherever you want. You are in Istanbul and want to start using the pass immediately. You can choose the pass that suits you best, get it, and start using it immediately.
If you have started making your Istanbul plans, you can purchase in advance and start managing your reservations. Please note that your pass will not be activated when you make a reservation. Your Pass will only be activated when you make your first use.
I bought a ticket but haven't received your confirmation email yet. Or was your order rejected? If so, it may be due to one of the following reasons. Our system automatically generates your pass ID and sends you an email immediately after your purchase. If you can't see your email, please check your spam folder.
Another reason could be a typo in the Email address. Your 3D Secure authentication may fail. Your bank may not have carried out the transaction as a security measure and may request additional authorization from you. Please write to us by chat or email so we can assist you.
Yes, if you are a group of 10 people or more, we offer a discount code (GROUP10) on your single-pass purchase. Sometimes, we can also provide special day campaigns and discounts. To be informed about our campaigns, visit www.istanbultouristpass.com .
All our sales are made in Euros. If your country is outside the Eurozone, your bank will convert this at the exchange rate of your country's central bank.
Istanbul Tourist Pass® offers 100+ tours, services, and attractions, and most of them are free; there are also some discounted services.
Istanbul Tourist Pass® offers 100+ tours, services, and attractions, and most of them are free; there are also some discounted services.
There are four types of attractions in Istanbul Tourist Pass®.
Guided Tours: If you plan to participate in guided tours, you must make a reservation from the Manage My Pass section in the application. Please be at the meeting point with our guides at least 15 minutes before the tour starts. You can access meeting points and tour times on our website and the application.
Walk-In Tourist Attractions: Some tourist attractions do not require reservations. You can walk in whenever you want. Istanbul Tourist Pass® allows you to enter whenever you want by showing your ID to the authorized personnel at the event's entrance.
Skip the Ticket Line: Your Pass allows you to skip ticket lines at select events. This privilege allows you to save time without waiting in long ticket queues. To benefit from this feature, view your Istanbul Tourist Pass® ID/E-QR code before visiting a location via the Istanbul Tourist Pass® customer panel.
Additional Offers, Discounted Activities, and Services: All our pass-holder guests are offered special discounts on various activities and services, in addition to the attractions included in their passes and free passes, that only pass guests can benefit from. If you would like to purchase a discounted service or service, you can buy it through our website and Manage My Pass. Enjoy these special discounts and services.
No, of course, you don't have to. You can freely get your QR E-Ticket, which you can use to enter museums whenever you want, and bypass ticket queues via Manage My Pass, with your comprehensive audio guide for each museum.
Istanbul Tourist Pass® guarantees savings. The average entrance prices of all tourist attractions are on our website's Attractions page.
The Istanbul Tourist Pass® includes many of Istanbul's top attractions. With your Istanbul Tourist Pass®, you can visit more than 100 essential tourist attractions without paying any extra fee. You can check out the list of attractions here.
You can only visit the same attraction once. Our system does not allow you to use it a second time.
Most tourist attractions are open all year round but may be closed for specific hours or entire days during national, regional, and religious holidays. Some museums are closed to visitors one day a week. You can find all the information about each tourist attraction on our website and application.
You can check all these details on the attraction list page on our website and application.
Some attractions include transportation from your hotel to Bursa and outer cities of Istanbul, such as Sapanca & Maşukiye. For others, you can use public transit.
Yes, various audio guides are available, carefully prepared for you to discover landmarks at your own pace.
Yes, various audio guides are available, carefully prepared for you to discover landmarks at your own pace.
Yes, the Harem section is included in the Topkapi Palace Guided Tour with your Istanbul Tourist Pass®. Explore the opulent private quarters of the sultans and their families as part of your comprehensive guided tour experience.
Most of the attractions in the pass are for daytime use. However, some attractions, such as dinner, the Bosphorus Cruise, and the Whirling Dervishes show, can be held at night.
Yes, we offer group discounts. Istanbul Tourist Passes are a great savings opportunity for Istanbul visitors. You can save up to 70%. Groups of 10 people or more can purchase group tickets with an extra 10% discount in addition to the existing discount or campaign by typing the GROUP10 discount code in the coupon code field during payment.
Don't worry about disagreements in the group. You don't need to go everywhere together as a group; you can use the same ID in different places at the same time! This way, no one will be dependent on each other, and you won't all have to do everything at the same time.
Are you considering coming to Istanbul for a private congress, a school trip, or a company trip? Then we have incredible news for you! Yes, we can also create a unique custom pass for you. All you have to do is fill out the form on this page (https://istanbultouristpass.com/groups), select the attractions you want to include in your pass, and send it to us. We can create your special pass, which provides for only the attractions you choose, according to your purpose of arrival and duration of stay.
If you are organizing a special trip for your group or a client and need support, we are always here to help. We'll help you save money, time, and the hassle of organizing everything separately from each vendor! Moreover, you can create special passes for school and business trips to Istanbul and plan your trip according to your budget!
With your pass confirmation, we send you an access link so you can manage the pass panel. With this information, you can access Manage My Pass via our application. From the reservation section, you can easily make your reservation by filling out the relevant form for all attractions that require reservation. Once the transaction is completed, the supplier will send you a confirmation email within 24 hours.
No, it is not required for all of them. It is only needed for some attractions. For example, Some attractions, such as a breakfast or dinner on the Bosphorus or sightseeing tours of the surrounding area, require reservations. Making a reservation is very easy. You can make your reservations from your Manage My Pass account. After your reservation, our suppliers will send you confirmation and pickup time so you are ready for pickup. When you meet, show your Pass/QR code to the transfer or entry officer. Note - Making a reservation does not activate your Pass.
Yes, you must make a reservation and be at the meeting point 15 minutes earlier. You can find the meeting time and meeting point information in the description of each attraction. Please show your pass (QR code) to our guides so they can admit you.
You can make your reservations until the last 24 hours of the date you plan to attend the event.
After your reservation, information will be shared with our supplier. Our supplier will send you a confirmation email. If a pickup service is available, the pickup time will also be shared in the confirmation email. For some attractions, you must be present at the meeting time in your hotel lobby. For some attractions, it is sufficient to be at the relevant place on the reservation day and time.
Yes. When you visit the Additional/Special Offers section under the attractions tab on our website, you can see all the additional discounts and special offers you get with your Istanbul Tourist Pass. You can get any service you want, at a discount, on our website, with the privilege of having a pass.
Yes, in addition to your pass with Istanbul Tourist Pass®, you can also rent a private tour guide via Tourist Pass to serve only you and your family on the days you want. Our Private Tour Guide service is offered to our pass guests with a special price advantage. You can request and purchase a private guide service via Manage My Pass.
Definitely! This is also possible. With the Istanbul Tourist Pass®, you can easily consider a private chauffeur service to explore Istanbul at your own pace if you need it. Our Private Chauffeur service is offered to our pass guests with a special price advantage. You can request and purchase a private guide service via Manage My Pass.
We offer our pass guests a special discount for public transportation in Istanbul. Istanbul is a huge city, and transportation can always be a problem. That's why you can even add the transportation card to your cart when purchasing your pass on our website. In this way, your transportation cards will be delivered to your name at the hotel before you arrive. This is excellent comfort and service. Like a local, you will have unlimited access to wherever you want during the day without worrying about transportation during your holiday. We recommend you take advantage of this very special opportunity. A small note: Finding a taxi in Istanbul may not be easy at all...
Your card will be delivered to your hotel in your name one day before your arrival. Once you receive the card, you can easily activate it using the kiosk machines. We would like you to know that the card is for personal use and is valid only for one person. You need to order as many transportation cards as you need for how many people you need. Please note that having a transportation card makes your transportation experience in Istanbul comfortable and tailored to your needs.
With the Istanbul Tourist Pass®, you can take advantage of the free Airport Shuttle service, which will take you from the airport to areas close to your accommodation.
We also offer discounted private transfers to our pass guests, which will easily take you from the airport directly to the door of your hotel.
If you prefer a special VIP transfer, you can add it to your cart when purchasing your Pass. If you have not purchased it additionally at that moment, you can also purchase it via Manage My Pass, which you log in to via our application with your Pass ID.
We regret to inform you that you will not be able to book a transfer after your pass has expired. For a smoother experience, we kindly request our guests to make their reservations before the transition period ends.
Public transportation is not included in your Istanbul Tourist Pass®. However, you can purchase your transportation card at a special price advantage for our pass guests. Your Istanbul Tourist Pass includes services such as Bosphorus tours, round-trip island boat tours, pickup and drop-off for Dinner and Cruise on the Bosphorus, round-trip discounted airport transfer, airport shuttle, and Full-Day transportation for Bursa and Sapanca & Masukiye Tours.
Your Istanbul Tourist Passes can be used two years after purchase or canceled two years later. You can also use your ticket on your new travel date. However, they become active only on the first use or when booking any tourist attraction.
Your Istanbul Tourist Passes allow you to save the amount you pay for the pass compared to the entrance prices to tourist attractions during your visit to Istanbul. Before you buy your ticket, you may feel tired and uncomfortable and may not be able to visit as many places as you planned, miss the open hours of attractions, or be unable to join our guided tours on time. Or, preferably, you might visit fewer attractions and not want to see the others. In this case, if you have such a request, we only calculate the entrance gate prices of the tourist attractions you use, which are shared on our Places to Visit page. If it is less than the amount you paid for your pass, we refund the remaining amount under the savings guarantee. Please note that for a refund to be given, booked activities must be canceled at least 24 hours in advance and not to be considered used.
To do this, contact our Customer Support team at support@istanbultouristpass before your arrival. Our team will change the cardholder information and prepare it for the new pass holder.
To request a refund and understand the procedure, please note that the following applies universally to all services and events without different cancellation policies. A 10% entrance fee applies for all cancellations, including additional services. Unfortunately, no refund can be given if cancellation is made less than 24 hours in advance or if the reservation is a no-show. If you have specific concerns or need assistance with the refund process, please review our Terms and Conditions or contact our Customer Support team. They will assist you with the necessary steps and provide guidance on the refund procedure.
Once your request has been reviewed, usually within 24 hours of receipt, we will process your refund within 10 to 15 business days (excluding weekends).
We would like you to know that the passes include a savings guarantee for you, and unfortunately, we cannot refund only for unused days. However, you can benefit from the saving warranty terms. By calculating the entrance gate prices shared on our website for each event for all your uses, if these amounts are less than the amount you paid for your Pass, we refund the remaining amount within the scope of the savings guarantee. Please note that for a refund to be given, booked activities must be canceled at least 24 hours in advance and not to be considered used.
We offer our Istanbul Tourist Pass guests access to a comprehensive Digital Guide, which they can log in with their Pass ID. Moreover, this guide, which you can access in 24 different languages, contains many tips to help you be more planned and organized while travelling and experiencing Istanbul. You will have access to much information, from transportation to city life, places to visit, and maps. Moreover, you will know all this before you come to Istanbul, and you can start your experience much more prepared.
Unfortunately, access to these particular contents and maps is only available to our pass guests. They have been specially prepared so that they can always have a guide with them while exploring the city with their passes.
Unfortunately, access to these particular contents and maps is only available to our pass guests. They have been specially prepared so that they can always have a guide with them while exploring the city with their passes.
Good news: you can view the Istanbul Digital City Guide in 24 different languages.
Yes, when you click on "Show Ticket", your instant digital ticket will appear as a QR code on your smartphone screen. At the entrance of each attraction, the code will be scanned. Remember QR codes will be shown only when you are in close proximity of the attraction's entrance.
Your ticket will be shown as a QR code on your smartphone when you click "Show Ticket" in your App. Then at the gate of the attraction, gate personnel will scan your QR code and grant you access.
The electronic tickets will be shown as QR codes and the attraction personnel will scan your code, then grant you access. All you need to do is click "Show Ticket" on your App and show your screen to the personnel at the entrance.
No, the process is completely digital. To get your instant QR ticket, you need to be in close proximity to the attraction entrance. Then, all you need to do to show your screen to the entrance personnel to scan your QR code.
The Cityberry Savings Guarantee ensures you save money by purchasing a pass. If, during the validity period of your pass, the total cost of activities you use individually exceeds the price of the pass itself, Cityberry will refund the difference.
To qualify for the Savings Guarantee, you must use your pass for at least three attractions each day throughout the entire duration of your pass.
Within 5 days of your pass's last use, submit a claim by emailing [email protected]. Please include your Pass ID, order confirmation number (found in your confirmation email), and a brief description of your claim.
Our Customer Support team will carefully examine your pass activity and respond to your claim within 7-10 business days.
Refunds are calculated based on the "Price Without Pass" sections listed for each Attraction used. Please note a 10% processing fee will be deducted from the total refund amount.
The Istanbul Museum Pass is a digital pass that grants you skip-the-line access to over 10 of Istanbul's most popular museums and historical sites.
You can easily purchase the pass online through the official website istanbul.com or the Istanbul Tourist Pass website.
The pass includes iconic attractions like the Hagia Sophia, Topkapi Palace, and the Istanbul Archaeology Museums, among others.
No, the pass grants you a one-time entry to each included museum.
No, the pass grants you a one-time entry to each included museum.
No, the Istanbul Museum Pass is exclusively for museum entry and does not cover public transportation costs.
If you plan to visit multiple museums in Istanbul, the pass can save you both time and money, making it a worthwhile investment for most travelers.
There is a variety of transportation options to choose from to get from Istanbul's airports to the city center. Istanbul has two airports: Istanbul Airport (IST) and Sabiha Gokcen International Airport (SAW). Travelers can easily access the city center using taxis, metro, airport shuttle, or private driver services. It's worth noting that both airport shuttle and private driver services are available in the Istanbul Tourist Pass®, providing added convenience and savings for our valued visitors.
Start with must-visits: Istanbul's captivating districts! Start in historic Sultanahmet, where legendary sites like the Hagia Sophia, Topkapi Palace, and Blue Mosque await. Then, immerse yourself in the electric energy of Taksim and Beyoglu. Shop 'til you drop on bustling Istiklal Avenue, then soak up the nightlife. For artsy flair, venture to Karakoy and Galata – their trendy cafes, galleries, and the iconic Galata Tower will charm you. Cross to the Asian side for Kadikoy's vibrant markets, cozy cafes, and delectable street food. Finally, unwind with a scenic stroll along the Bosphorus, marveling at waterfront mansions, grand bridges, and the city's timeless beauty. The Istanbul Tourist Pass® unlocks seamless exploration of these neighborhoods, along with must-see attractions like the Hagia Sophia, Dolmabahce Palace, and Topkapi Palace.
Istanbul's public transportation system is extensive and efficient, offering various modes of travel to get around the city. The system includes buses, trams, metros, ferries, and funiculars, providing convenient options for exploring different parts of Istanbul. You can use the Istanbulkart, a reloadable smart card, to access all public transportation services. There is a special unlimited public transportation card designed for tourists: the Istanbul City Card. With your Istanbul Tourist Pass®, you can purchase your Istanbul City Card and get it delivered to your hotel with a discount. It is the best way to use all transportation vehicles with ease!
Yes, absolutely! Visiting Sultanahmet and the iconic Hagia Sophia is a must when exploring Istanbul. Sultanahmet, also known as the Old City or Historic Peninsula, is a treasure trove of historical and architectural wonders. Here, you'll find the breathtaking Hagia Sophia, a UNESCO World Heritage Site that has stood as a symbol of Istanbul for over 1,500 years. Once a Byzantine cathedral, then an Ottoman mosque, the Hagia Sophia's grandeur and history are awe-inspiring. In addition to the Hagia Sophia, Sultanahmet is home to other remarkable landmarks such as the magnificent Blue Mosque (Sultan Ahmed Mosque), the majestic Topkapi Palace, and the ancient Hippodrome. Strolling through Sultanahmet Square, with its stunning views of these historic structures, is a journey through time. With the Istanbul Tourist Pass®, you can explore Sultanahmet's iconic attractions and enjoy great guided tours for FREE. So, yes, visiting Sultanahmet and the Hagia Sophia is an unforgettable experience that should not be missed during your time in Istanbul.
Istanbul offers a diverse array of shopping experiences, from the historic Grand Bazaar and Spice Bazaar, where you can haggle for traditional goods like carpets, spices, and ceramics, to the bustling Istiklal Avenue with its mix of international brands and local boutiques. For upscale fashion, Nisantasi is the place to go, while Eminönü provides a glimpse into traditional Turkish shopping with its textile and spice shops. Modern malls like Cevahir Mall and Kanyon Mall offer a wide range of international and Turkish brands, while Ortaköy Market on Sundays and the Arasta Bazaar near the Blue Mosque provide unique finds and handmade crafts. With the Istanbul Tourist Pass®, you can also enjoy discounts at selected shops, making your shopping experience in Istanbul even more enjoyable and rewarding.
The official currency of Turkey is the Turkish Lira (TRY), and when visiting Istanbul, it's widely available at currency exchange offices located in tourist areas, airports, hotels, and major shopping districts. Banks also provide currency exchange services during regular hours, while ATMs are plentiful and accept international cards for withdrawing Turkish Lira directly. While hotels and airports offer convenience for exchanging a small amount, better rates can often be found at authorized exchange offices displaying "Döviz Bürosu" signs or at ATMs in shopping malls. It's advised to avoid street exchanges due to potential scams, and having some Turkish Lira on hand is helpful for smaller purchases or places that may not accept credit cards.
Istanbul's most important and highly visited museums include the majestic Topkapi Palace, the former residence of Ottoman sultans with its impressive collections and harem section; the Istanbul Archaeological Museums, home to a vast array of artifacts from ancient civilizations; and the fascinating Museum of Turkish and Islamic Arts (Türk ve İslam Eserleri Müzesi) displaying Islamic calligraphy, ceramics, and textiles. Istanbul Tourist Pass® offers you amazing guided tours into these museums. For Topkapi Palace, our tour includes the famous Harem Section, keep this in mind! Also, you can visit: the Istanbul Modern featuring a diverse collection of contemporary Turkish art; the unique Rahmi Koç Museum exploring Turkey's industrial and technological history; the enlightening Galata Mevlevi Museum offering insight into Sufism and Mevlevi culture; the inspiring Pera Museum (Free with your Pass) showcasing Anatolian weights, Orientalist paintings, and Turkish artworks; and the captivating Istanbul Naval Museum (Deniz Müzesi) exhibiting maritime history with naval artifacts from the Ottoman and Republic eras.
Taking a Bosphorus cruise is a wonderful way to immerse yourself in the beauty of Istanbul from the water, offering breathtaking views of iconic landmarks along the Bosphorus Strait. Public ferry cruises operated by Şehir Hatları provide convenient and affordable options, with departures from various piers such as Eminönü, Kabataş, Beşiktaş, and Üsküdar. These cruises run multiple times daily, with schedules varying by season—more frequent in the summer months and reduced in winter. For a more personalized experience, private Bosphorus cruises are available through various tour operators, offering tailored trips with guided commentary, meals, and entertainment. Additionally, the popular Bosphorus dinner cruises provide an enchanting evening experience with stunning views of Istanbul's illuminated skyline, accompanied by live music and Turkish specialties. Bosphorus cruises are available year-round, and the best times to embark on a cruise are in the morning or late afternoon to capture the golden light and avoid the midday heat. Sunset cruises are particularly recommended for their mesmerizing views. You can check public ferry schedules on the official Şehir Hatları website or at the ferry terminals, while private cruise availability can be found on tour operators' websites or by contacting them directly. Don't forget to consider using the Istanbul Tourist Pass® for discounted or free access to Bosphorus cruises and other attractions throughout the city.
Istanbul has many points offering breathtaking views of its enchanting skyline and the majestic Bosphorus. The iconic Galata Tower stands tall in the Beyoğlu district, providing panoramic vistas from its observation deck. Get your Galata Tower tickets for FREE with your Pass. Çamlıca Tower presents sweeping panoramas of the city's European and Asian sides, ideal for capturing stunning sunsets. Your Istanbul Tourist Pass® exclusively includes Çamlıca Tower Observation Deck tickets! The famous Sapphire Observation Deck is also included with your Pass and it is surely the most popular place to see Istanbul. With the convenience of the Istanbul Tourist Pass®, visitors can make the most of their time exploring these iconic landmarks while enjoying complimentary access as part of their pass benefits.
Preparing for the hamam experience involves arriving with clean skin and bringing along a towel, flip-flops, and a change of underwear. Upon arrival at the hamam, you will be provided with a peştemal, a traditional cotton towel, to wrap around yourself before entering the steamy rooms. The hamam ritual begins with relaxing in a warm and humid environment, allowing your pores to open and muscles to loosen. A skilled masseur or masseuse will then use a kese, an exfoliating glove, to scrub away dead skin cells, leaving your skin soft and renewed. Following the scrub, you'll enjoy a luxurious soap massage, typically done with a lather created from olive oil soap. After the pampering treatment, you can rinse off under warm water or continue to relax in the steam room. The experience concludes with a tranquil moment in the hamam's lounge area, where you can sip on a cup of traditional Turkish tea and unwind. For those looking to indulge in this authentic experience, some recommended hamams in Istanbul include Çemberlitaş Hamamı, one of the city's oldest and most famous hamams, which offers discounted entry for Istanbul Tourist Pass® holders. Other notable options include Cagaloglu Hamamı, known for its historic ambiance and stunning marble interiors, and Ayasofya Hürrem Sultan Hamamı, located near Hagia Sophia and offering a blend of Ottoman architecture with modern amenities. Kılıç Ali Paşa Hamamı in the Karaköy district and Galatasaray Hamamı near Istiklal Avenue are also popular choices for their elegant settings and traditional hamam services. Süleymaniye Hamamı, adjacent to the Süleymaniye Mosque, provides a tranquil atmosphere and a chance to experience a hamam within a historic setting. To make the most of your hamam visit, it's advisable to make reservations in advance, especially during peak tourist seasons, to ensure availability and a relaxing, enjoyable experience.
Istanbul's nightlife offers a diverse range of experiences, from trendy rooftop bars like 360 Istanbul and Leb-i Derya with breathtaking city views, to bustling nightclubs such as Sortie in the Besiktas district. Istiklal Avenue comes alive at night with a plethora of bars, pubs, and cafes offering live music and vibrant atmospheres. Explore the alternative scene in the Beyoğlu district near Galata Tower, or head to Karaköy and Kadıköy for hipster hangouts and craft beer bars. For a taste of traditional Turkish culture, enjoy a FREE Whirling Dervishes show at Hodjapasha Cultural Center with your Pass, or get on a Bosphorus dinner cruise with Turkish Shows & Belly Dancer. Istanbul Tourist Pass® also offers discounted access to the famous Party Pub Crawl with an amazing party bus!
While exploring Istanbul, it's crucial to prioritize safety by remaining vigilant of your surroundings, especially in crowded areas, and keeping a close eye on your belongings to prevent theft. Opt for licensed taxis or official transportation options, and avoid participating in or being near demonstrations. Respect local customs, dress modestly at religious sites, and be wary of common travel scams. Secure your accommodation, familiarize yourself with local laws and cultural norms, and use reliable sources for travel information. Consider purchasing travel insurance and keep emergency contact numbers handy. Whenever you have a question, just contact our professional and friendly Customer Service, we are here to help!
Yes, it is highly advisable to get travel insurance when visiting Turkey. Travel insurance provides important coverage for unexpected events such as medical emergencies, trip cancellations or interruptions, lost or stolen belongings, and other unforeseen circumstances. Turkey is a safe destination for travelers, but having travel insurance adds an extra layer of protection and peace of mind. Medical expenses can be costly, especially in case of emergencies or accidents, and travel insurance ensures that you are covered for medical treatment and evacuation if needed. Additionally, travel insurance can reimburse you for non-refundable expenses in case your trip gets canceled or interrupted due to reasons such as illness, natural disasters, or flight delays. With travel insurance, you can enjoy your trip to Turkey with confidence, knowing that you are financially protected against unexpected situations that may arise during your travels.
The ideal duration to spend in Istanbul largely depends on your interests and the pace at which you prefer to explore. However, to truly experience the highlights of this magnificent city, it is recommended to plan for at least 3 to 4 days. This timeframe allows you to visit iconic landmarks such as the Hagia Sophia, Blue Mosque, Topkapi Palace, and the Grand Bazaar at a leisurely pace, while also immersing yourself in the rich history, culture, and culinary delights of Istanbul. With 3 to 4 days, you can also take a Bosphorus cruise, wander through the historic neighborhoods of Sultanahmet and Beyoğlu, and enjoy a traditional Turkish bath experience. If you have more time, extending your stay to a week or more allows for deeper exploration of lesser-known sites, day trips to nearby attractions like the Princes' Islands or Ephesus, and ample time to savor the city's vibrant nightlife and diverse cuisine. Ultimately, the duration of your stay in Istanbul should align with your interests, but 3 to 4 days provides a well-rounded introduction to this captivating city.
Spending 3 to 4 days in Istanbul provides an excellent opportunity to make the most of the Istanbul Tourist Pass® and fully immerse yourself in the city's attractions. With the pass, you can enjoy discounted or free access to a wide range of iconic sites and experiences, enhancing your visit. On your first day, you might explore the historic Sultanahmet area, visiting must-see sights such as the Hagia Sophia, Blue Mosque, and Topkapi Palace, all included in the Istanbul Tourist Pass®. The pass also grants you entry to the Basilica Cistern and the Istanbul Archaeology Museums, adding depth to your historical exploration. On the second day, consider taking a Bosphorus cruise, which is often included in the pass, offering breathtaking views of the city's skyline, bridges, and waterfront palaces. You can also use your pass to visit the Dolmabahçe Palace or the Maiden’s Tower for a deeper dive into Istanbul's art and history. For the third day, venture into the vibrant neighborhoods of Beyoğlu and Karaköy, where the pass grants you access to the Galata Tower, a symbol of Istanbul's skyline, and Çamlıca Tower, a unique view experience. Additionally, you can enjoy a traditional Turkish bath experience at Çemberlitaş Hamamı, which offers a discount for pass holders. If you have a fourth day, consider exploring more off-the-beaten-path attractions such as the Pierre Loti Hill, Miniaturk, or taking a ferry to the Princes' Islands—all included in the Istanbul Tourist Pass®. By strategically planning your itinerary around the benefits of the pass, you can maximize your time and savings while discovering the best of Istanbul's history, culture, and beauty.
When visiting Istanbul, there are several must-visit religious and historical sites that offer a glimpse into the city's rich and diverse heritage. With the Istanbul Tourist Pass®, you can conveniently explore these iconic landmarks while enjoying discounts or free entry. Start your journey at the magnificent Hagia Sophia, a UNESCO World Heritage Site that once served as a church, mosque, and now a museum, showcasing breathtaking Byzantine architecture and stunning mosaics. Nearby, the Blue Mosque, officially known as the Sultan Ahmed Mosque, impresses with its intricate blue tiles and six minarets, offering a serene atmosphere for prayer and reflection. Topkapi Palace, another UNESCO site, reveals the opulence of the Ottoman Empire with its lavish courtyards, opulent rooms, and the renowned Harem. The Basilica Cistern, an underground wonder featuring ancient columns and medusa head sculptures, provides a fascinating glimpse into Byzantine engineering. Don't miss the historic Grand Bazaar, one of the world's oldest and largest covered markets, where you can haggle for spices, textiles, and unique souvenirs. With the Istanbul Tourist Pass®, you can explore these sites at your own pace, enjoying skip-the-line access and discounts at selected cafes and shops, making your journey through Istanbul's religious and historical treasures both enriching and convenient.
In Istanbul, traditional Turkish coffee houses, known as "kahvehane," offer a charming and authentic experience for coffee enthusiasts and culture seekers alike. One of the most iconic and historic coffee houses is "Mandabatmaz Kahvesi" in Beyoğlu, known for its strong and flavorful Turkish coffee served in traditional copper pots. In the historic district of Sultanahmet, "Pierre Loti Café" provides not only delicious coffee but also stunning panoramic views of the Golden Horn. For a glimpse into Istanbul's literary past, "Mısır Çarşısı Kahvesi" near the Spice Bazaar has been frequented by poets and writers for centuries, offering a cozy and nostalgic ambiance. "Fazıl Bey Turkish Coffeehouse" in Kadıköy on the Asian side is renowned for its traditional Turkish coffee made with meticulous care and served alongside sweet treats like baklava. "Kurukahveci Mehmet Efendi" in Eminönü is a historic coffee shop dating back to 1871, famous for its freshly ground Turkish coffee beans and aromatic brews. Each of these coffee houses provides a unique and memorable experience, allowing visitors to savor the rich flavors of Turkish coffee while immersing themselves in Istanbul's cultural heritage and ambiance. And, as our valued Istanbul Tourist Pass® guest, have a FREE Turkish coffee on us as our welcoming treat!
The best season to visit Istanbul largely depends on your preferences and the type of experience you seek. However, many travelers find that spring (April to May) and autumn (September to November) offer the most pleasant weather and ideal conditions for exploring the city. During these seasons, Istanbul enjoys mild temperatures, blooming flowers, and fewer crowds, making it perfect for sightseeing, outdoor activities, and enjoying the city's vibrant atmosphere. Spring brings the city to life with colorful tulips and blossoming trees, creating a picturesque backdrop for visiting historical sites like the Hagia Sophia and Topkapi Palace. Autumn offers mild temperatures, making it comfortable for exploring attractions such as the Blue Mosque and taking leisurely walks along the Bosphorus. Additionally, these seasons often coincide with local festivals and events, providing an opportunity to immerse yourself in Istanbul's culture and traditions. However, if you prefer warmer weather and lively summer vibes, June to August can also be a great time to visit, despite higher temperatures and more tourists. Winter (December to February) brings cooler temperatures and occasional rain or snow, but it also offers a quieter and more intimate experience, especially around holiday festivities and the city's stunning Christmas decorations. Ultimately, the best time to visit Istanbul depends on your interests, whether it's exploring historical sites, enjoying outdoor activities, or experiencing the city's cultural events, each season offers its unique charm and experiences in this enchanting city.
In Istanbul, dining options cater to a diverse range of budgets and tastes, making it easy to find meals that suit your preferences. From street food stalls offering simit (sesame bread) and börek (pastries) to casual eateries serving traditional Turkish dishes, there is something for everyone. Local cafes provide an opportunity to enjoy a leisurely Turkish breakfast, while mid-range restaurants offer a mix of Turkish and international cuisines. For those seeking a more upscale experience, fine dining establishments in Istanbul showcase the city's culinary diversity and offer a chance to indulge in gourmet meals. Prices can vary widely depending on the type of establishment and location, so it's best to explore different dining options and discover hidden gems that fit your budget and culinary desires. Keep in mind that tipping is customary but not obligatory, with a tip of 5-10% generally appreciated for good service.
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