Cookie Policy — Istanbul Tourist Pass
Last Updated: April 2026
By continuing your journey on our site, you agree to our Terms & Conditions and Privacy Policy, including our use of cookies to improve your experience as detailed in this Cookie Policy.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us provide a better experience by remembering your preferences, analyzing site usage, and supporting essential functions like security and payments.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
itp_lang | Istanbul Tourist Pass | Stores your preferred language | 1 year |
mascot_intro | Istanbul Tourist Pass | Remembers if the mascot introduction has been shown | Session |
mascot_visited | Istanbul Tourist Pass | Remembers mascot interaction state | Session |
__cf_bm | Cloudflare | Bot detection and site security | 30 minutes |
cf_clearance | Cloudflare | Confirms you passed a security challenge | 30 minutes |
Analytics Cookies
These cookies help us understand how visitors interact with our website, allowing us to improve our services.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique visitors | 2 years |
_ga_* | Google Analytics | Maintains session state for GA4 | 2 years |
_gid | Google Analytics | Distinguishes unique visitors within a 24-hour period | 24 hours |
_clck | Microsoft Clarity | Stores a unique user ID for behavior analytics | 1 year |
_clsk | Microsoft Clarity | Connects page views into a single session recording | 1 day |
Analytics data is collected through our first-party domain (`edge.istanbultouristpass.com`) via server-side Google Tag Manager.
Marketing & Advertising Cookies
These cookies are used to measure and improve the effectiveness of our advertising campaigns.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_gcl_au | Google Ads | Links ad clicks to conversions on our site | 90 days |
_fbp | Meta (Facebook) | Identifies browsers for Facebook ad targeting and measurement | 90 days |
Functional Cookies
These cookies enable enhanced features and personalization.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_vwo_uuid_v2 | VWO | A/B testing to improve the user experience | 1 year |
sbjs_* | Sourcebuster | Tracks traffic sources (how you arrived at our site) for attribution | 6 months |
Third-Party Services
The following third-party services may set their own cookies when you interact with their features on our site:
| Service | Purpose |
|---|---|
| Stripe | Secure payment processing during checkout (redirects to `stripe.com`) |
| JivoSite | Live chat support widget |
| GetSiteControl | On-site popups and feedback forms |
These services are governed by their own cookie and privacy policies.
Cookie Consent
When you first visit our website, a cookie consent banner is displayed. You can:
- Accept All — enables all cookies listed above
- Essential Only — only strictly necessary cookies remain active
You can change your preferences at any time by clicking the "Cookie Settings" link in the footer.
Managing Cookies in Your Browser
You can also control cookies through your browser settings:
- Chrome: Settings > Privacy and Security > Cookies
- Safari: Preferences > Privacy
- Firefox: Settings > Privacy & Security > Cookies
- Edge: Settings > Cookies and Site Permissions
Please note that disabling essential cookies may affect the functionality of our website.
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about our use of cookies, please contact us at:
Email: info@istanbultouristpass.com
Website: istanbultouristpass.com